South Miami Bicycle Repair Shop Since 1957: Mack Cycle

Mack Cycle, at 5995 Sunset Drive, is the bicycle repair shop that South Miami road riders have leaned on since 1957, and its service department runs on appointments rather than drop-ins. You reserve a slot online with a $35 deposit, which is also the minimum service charge and goes straight onto your work order. The store is open Tuesday to Friday 10am to 7pm, Saturday 9am to 6pm and Sunday noon to 5pm, and it closes on Mondays.

The contact page tells the founding story plainly: Mack Cycle was built in 1957 by its founder, a World War II veteran named Thaddeus Mark, under the guidance of the Schwinn family. The about page calls him Grandpa Thaddeus, which says a lot about how the business sees itself. Almost seven decades later it is still a family operation rather than a chain outlet, even though the showroom now carries far more than Schwinns.

The current leadership is listed by first name on the staff page. Mary Jane is co-owner and CEO, Rachel has been a co-owner since July 2004, and Sandy since July 2006. That long tenure shows up on the sales floor, where the brand list runs from Bianchi, BMC, Cannondale and Cervélo to Giant, Liv, Pinarello, Specialized, Salsa and the children's brand Woom. This summer the shop even ran a raffle for a 2026 Pinarello Dogma F.

The repair page is direct about the system. All bicycle service is scheduled by online appointment, and the shop accepts only a limited number of jobs each day so the bench does not overflow. Booking goes through a Checkfront calendar linked from the site, where the first item is a Service Appointment Deposit for a bicycle drop-off at $35.00. That deposit secures the slot and is applied to the final bill.

Tune-up prices are not posted. The shop explains that general tune-ups vary with the type of bike and the labor involved, and that parts are charged on top of labor. In practice that means you learn the full figure once a mechanic has looked at the bike. Arrive with a short list of symptoms, such as skipping gears, a soft brake lever or a creak under load, so the estimate covers everything at once.

Read this part before you book. Mack Cycle says it primarily services bicycles bought from the store and bicycle brands it currently sells. If you own a road bike from one of the labels on its brand list, you are squarely in scope. A department-store cruiser or an unfamiliar direct-to-consumer frame may be turned away, and the shop also says that in most cases it does not install parts you bought elsewhere.

Electric bikes follow the same logic. Tune-ups and repairs are offered for approved brands the shop carries, naming Specialized, Electra, Giant, Liv, Pinarello, BMC and Cannondale. The site states that it does not service the electronic systems of most e-bikes from brands it does not sell. On the drivetrain side, the team is Shimano Certified and SRAM Certified, and it lists Shimano Di2 and SRAM AXS electronic shifting among its services.

Plan to collect the bike quickly. Completed bicycles and service items must be picked up within seven days of the shop telling you they are ready, or storage fees begin. The policy goes further than most: a bike left for 31 days after completion is treated as abandoned and becomes the property of Mack Cycle. If you are travelling, book the appointment for after you return rather than leaving the bike in the queue.

Mondays are a small joke on the contact page. The store is closed, and staff ask customers to pardon delays on Mondays because they are out riding. Messages sent over the weekend or on Monday will usually be answered from Tuesday morning, so a Saturday text about a broken spoke is best followed by a Tuesday booking. Calls and texts both go to the same.

Serious riders come here for more than tune-ups. The same booking calendar sells a GURU road bike fit at $299.99 and a GURU triathlon bike fit at $399.00, plus gebioMized saddle pressure mapping at $100.00. If a repair visit has revealed numb hands or a sore lower back, a fit session is the logical next step, and it can be booked in the same place as the service slot.

The shop also rents performance bikes for visitors who flew in without one. A carbon road bike is $199.00 per day with a $1,200 deposit, an aluminum road bike is $175.00 per day, and an aluminum hybrid is $155.00 per day with a $550 deposit. These are serious machines rather than beach cruisers, aimed at riders who want to join a long road ride on the county's flat, fast roads.

Sunset Drive is the main street of downtown South Miami, and the blocks around the shop are lined with cafés, small restaurants and shaded sidewalks, so a drop-off can easily turn into a late breakfast. The South Miami Metrorail station sits a short walk east on US-1, which makes the shop reachable without a car if you ride the train in and roll the bike from the platform.

Riders who want to test a freshly adjusted derailleur can use the M-Path, the walking and cycling path that runs beneath the Metrorail tracks along US-1. It is flat, mostly shaded and close enough to the store to loop back if something still feels off. For a longer spin, Red Road leads north toward Coral Gables, where wide residential streets suit an easy shakedown ride.

Address: 5995 Sunset Drive, Miami, FL 33143, in downtown South Miami. Hours: Tuesday to Friday 10am to 7pm, Saturday 9am to 6pm, Sunday noon to 5pm, closed Monday. Service: online appointment with a $35 deposit that counts toward the work order; parts are charged in addition to labor. Pick-up: within seven days of notification to avoid storage fees. For route ideas and nearby coffee stops, the Karpo APP can plan the rest of the day.