Calabasas Jewelry Store Near Me for Rolex and Heirloom Rings: Polacheck's Jewelers

Polacheck's Jewelers sits at 4719 Commons Way in Calabasas, inside The Commons at Calabasas, and its showroom opens Monday from 10:30 am to 5:30 pm, Tuesday through Saturday from 10 am to 5:30 pm, and Sunday from 11 am to 5 pm. This family jewelry store is an official Rolex retailer and Patek Philippe retailer, yet its cases also hold pearl studs at $145, which tells you how wide the range really is.

The family story on the store's own site starts in 1921, when Ben Tipp opened a small diamond store in Seattle. His daughter Pearl married Arthur Polacheck, the couple moved to Los Angeles, and in 1949 Arthur opened the first Polacheck's Jewelers in Glendale. Their son Stephen took over daily operations in 1963, and together they grew the name to five locations across Southern California before Arthur sold all five to a public company.

Stephen did not stay out of the trade for long. In 1989 he opened his own Polacheck's Jewelers in Sherman Oaks, the branch that leads to the Calabasas showroom of today. His son Brent now runs the business, and the company describes itself as fourth-generation family owned. JCK profiled the pair working in offices across from one another for 17 years, with Stephen semi-retired and Brent chasing larger stones.

September 2013 brought a grand re-opening in Calabasas with a 2,500 square foot expansion. The redesign split the floor into brand displays for Rolex, Patek Philippe, Cartier, Panerai and Breitling, and it widened the bench space for an onsite master jeweler plus two certified watchmakers. That workshop is the practical reason to come here instead of a mall chain: repairs and watch questions are handled in the building rather than shipped away.

The jewelry repair page states plainly that walk-ins are always welcome at the Calabasas location. For a detailed repair, a bridal consultation or dedicated time with one specialist, the store recommends booking through the Request Appointment link at the top of every page or by phone. Rolex and Patek Philippe buyers should book rather than wander in, because those conversations run long and the watch staff often juggle several clients.

The Commons fills up on weekend afternoons, and Centurion reported that the showroom turns into a community hub on weekends with drinks and sushi. That makes Saturday lively but not ideal for a quiet ring decision. Monday opens at 10:30 am, a half hour later than the rest of the week, so a Tuesday or Wednesday morning at 10 am is the calmest window for unhurried browsing.

The online shop lists exact prices, which makes planning easier. The house Polacheck's Collection Medium Pearl Stud Earrings sit at $145, a realistic first gift. A Memoire Round Diamond Half Eternity Band at .25tw is $1,275, and the Roberto Coin Diamond Pickleball Paddle Pendant at .23tw costs $2,850 and is one of the more playful pieces in the Roberto Coin case.

Further up, the Monica Rich Kosann Cushion Blue Sapphire Locket is $5,850. The house Oval Cut Emerald and Diamond Bypass Ring at 1.54tw is $9,125, while the VANIE Ancient Roman Silver Coin Ring is $10,000. VANIE is worth a slow look; a May 2025 client testimonial credits Vanie herself with helping customize an aquamarine and emerald ring.

Three kinds of regulars show up in the store's own testimonials and in trade press. First come long-time families: Stephen Kronish wrote in February 2024 that he has been a customer for over 30 years and had a ring made from his late father's cufflink. Second come engaged couples, such as Chris Stratton, who shopped wedding bands with a staff member named Jacqueline and ended up customizing one.

The third group is watch collectors. Centurion described Brent Polacheck hosting watch collectors' dinners and trips to Geneva auctions, and said he focuses on clients within a 15 to 20 mile radius. JCK added that the clientele has shifted toward high-end collectors and diamond buyers looking at 5 to 15 carat stones. If you are neither, you are still welcome, but expect the floor to lean toward serious timepieces.

Custom work follows four published steps: consultation, design and CAD renderings, master crafting, and a final reveal. The store accepts your own diamonds or elements from an older piece, which suits the heirloom crowd described above. Ask for a projected timeline at the first meeting, since the site says timing depends on the design and materials. One honest judgement: skip custom work if your deadline is under a few weeks.

The jewelry bench lists prong re-tipping, stone replacement, ring sizing, clasp replacement, chain soldering, rhodium plating, and pearl and bead restringing. Each job runs through assessment, quotation, restoration and a final quality inspection, and pieces stay fully insured while in the store's care. Watch repairs follow a similar four-step path, ending with tests of timing, power reserve and water resistance by certified watchmakers.

For Rolex owners, the store also runs a Rolex Certified Pre-Owned selection alongside new pieces from the 2026 lineup, and the Rolex menu covers Land-Dweller, Daytona, Submariner and the 1908. Don't count on leaving with a popular steel sports model the same day. Use the visit to look at the pre-owned case and register interest with a named salesperson instead.

The showroom anchors one corner of a Caruso-run outdoor center, so a visit pairs easily with lunch. SUGARFISH by Sushi Nozawa on Commons Way is the obvious pick after a ring appointment, and King's Fish House on Commons Way handles larger family groups. Barnes and Noble on Commons Way is a good place to park a restless partner while you compare eternity bands for an hour.

If the appointment book is full or the floor is crowded on a Saturday, Plan B is the family's own Rolex Boutique at Westfield Topanga on Topanga Canyon Boulevard in Canoga Park, which stays open until 7 pm Monday through Thursday and until 8 pm on Friday and Saturday. You can also ask Karpo in the Karpo APP for other nearby jewelers.

Address: 4719 Commons Way, Calabasas, CA 91302, inside The Commons at Calabasas alongside tenants like Ralphs and Sephora. Hours: Monday from 10:30 am to 5:30 pm, Tuesday through Saturday from 10 am to 5:30 pm, Sunday from 11 am to 5 pm. The Commons publishes its own parking guide for visitors.

Services on site include ring sizing, jewelry repair, watch repair, custom design and loose diamond consultations, plus jewelry insurance through a partner program listed on the site. The online store also advertises complimentary next day shipping for those who prefer not to drive. Bring old pieces in a labeled pouch, and if you want a specific Roberto Coin or Memoire item, mention the product name when you book.