Woodland Hills Jewelry Repair Shop Since 1984: Gold 'N I

On Ventura Boulevard in Woodland Hills, Gold 'N I Jewelers has been a family business since 1984. The current owner, Harout Markarian, grew up around his father's bench, and the shop's About page says his father is a master craftsman with more than 50 years of experience. The family keeps everything in house, from pearl restringing to laser welding, and it makes a simple offer to anyone who walks in: a free estimate on any repair, no matter the size, and a free steam cleaning while you wait.

The About page tells a family story. As a child, Harout spent time in his father's shop. Now he runs it, and the work has stayed in house, which the shop presents as its main promise to customers. The repair page header puts it in one line: a jewelry repair shop in Los Angeles, family-operated since 1984, proudly serving the San Fernando Valley.

The shop's blog is active, with posts through 2026 on topics such as choosing the right metal for a custom piece and laser engraving ideas for rings and pendants. That is a good sign for a small shop. It means someone is at the bench and answering questions, not just keeping the lights on.

The repair page lists an unusually wide range of materials. Gold 'N I works on gold, silver, platinum, titanium, base metals and copper, and it will even take on sunglasses and metal purses. The list of services includes sizing rings, setting diamonds and gemstones, repairing prongs and channels, soldering wedding rings, rhodium and gold plating, restringing pearls and beads, replacing clasps, laser welding, repairing broken chains and full jewelry restoration. Chains can be shortened or lengthened.

Channel settings deserve a word, since they appear on the list. In a channel setting, a row of small stones sits between two walls of metal, with no prongs. If the walls get bent, often from knocking a ring against a hard surface, one stone loosens and the rest can follow. Catching it early usually means tightening the walls. Waiting can mean replacing stones.

Pearl restringing is another job this bench takes on, and it is one most people put off too long. Silk thread stretches and frays with wear, and a strand that looks fine can snap without warning. If the gaps between the knots have grown, or the thread looks gray near the clasp, the necklace is due. Restringing is also a good moment to replace a worn clasp, since both are on the list here.

Plating rounds out the list. Rhodium plating gives white gold its bright white finish, and it wears off with daily use, especially on the underside of a ring. Gold plating can refresh vermeil and base metal pieces. Both are usually done after a polish, so the piece comes back with an even surface.

The repair page is emphatic about estimates. They are free, no matter the size of the job, and the shop says it gives complimentary estimates for all repair projects regardless of scope. You can come in during regular business hours, or use the quote form on the website to start the conversation. While you wait, the shop will steam clean your jewelry for free, which is a nice extra and often reveals small problems, like a loose stone, that dirt was hiding.

Repair prices are not posted, since the shop quotes each piece. Turnaround is handled the same way. The repair page says you will be given an estimated time for your repair when you bring it in. The page also refers to bringing your jewelry in on the day of your appointment, so for anything more involved than a quick look, it makes sense to call first and set a time.

When you call, it helps to have the details ready. Say what the piece is, what metal it is made of, if you know, and what went wrong. A broken chain, a lost stone and a ring that needs to go up two sizes are very different jobs, and a clear description lets the shop tell you how long to set aside.

The shop is on Ventura Boulevard in the western part of the San Fernando Valley, in the Woodland Hills neighborhood of the City of Los Angeles. Metro buses run along Ventura Boulevard. Most visitors drive, and the Ventura Freeway runs parallel to the boulevard just to the north.

Ventura Boulevard is the main street of the South Valley, lined with restaurants, cafes and small shopping centers, so it is easy to find lunch near the shop. Pierce College, a community college with its own working farm, sits north of the boulevard. Warner Center Park, a large green lawn with shady oaks and a summer concert series, is a short drive away. For a hike, the trailheads of Topanga State Park are in the hills just south.

Address: Gold 'N I Jewelers, at 19956 Ventura Blvd, Woodland Hills, CA 91364. Email: info@goldni.com. Hours: Monday noon to 5 pm, Tuesday to Saturday until 6 pm, closed Sunday. Repair estimates are free for every job, and you can get a free steam cleaning while you wait. Prices and turnaround times are quoted for each piece.

Call ahead for larger jobs so the bench can set aside time. While you wait for an estimate, the Karpo APP can point you to a coffee shop or lunch spot on Ventura Boulevard.