Xiang Zhi Restaurant: Dining | New York

Visitors describe challenging experiences at this eatery, pointing to issues with hygiene and customer care. Diners have reported finding ants crawling over the tables alongside uncomfortable interactions with staff, such as being looked at as if they cannot afford the meal when asking for change. Attempts to resolve incorrect orders—such as missing pancakes or unwanted ingredients—have resulted in staff hanging up on callers. Even when ordering in person, those in a hurry may find their wait prolonged as the kitchen prioritizes packaging orders for later arrivals.