Union Bank of Switzerland: Manhattan, NYC

At 1285 Avenue of the Americas, the client experience extends past financial planning into cultural sponsorship and logistical quirks. While the space regularly highlights its role as a supporter of art and artists through lobby exhibitions, day-to-day coordination can prove challenging. Clients frequently note that the office favors mail or fax over email, which has occasionally led to misplaced documents, and describe unhelpful, low-volume phone support when trying to resolve issues remotely.