Uber Technologies

The ride-hailing giant's Manhattan hub, where users report frequent issues with ride cancellations and app support.

  • Mon – Sun, 07:00 – 22:00
  • 175 Greenwich St
  • 1.7 (211 reviews)

Description

Travelers note that scheduling rides in advance frequently results in late pickups on long airport trips, with the platform charging cancellation fees even after drivers back out. For direct food courier services, users report receiving incorrect restaurant orders when drivers skip name verification. Some account holders also report sudden account bans for unspecified terms violations that customer service agents cannot resolve.


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