CoCo Fresh Tea & Juice · 37-11 Main St | New York
2.9 (8)cafe
2.9 (8)Mandatory $0.50 processing fee for kiosk orders
Tucked in the 99 Ranch basement food court, this counter serves classic milk teas and jasmine tea with lychee jelly. Plan your visit with Karpo.
Description
This counter belongs to a massive chain with over 5,000 locations globally, but the experience here is highly digital and self-driven. Orders go through two touchscreen kiosks, which have drawn scrutiny for defaulting to a ten-percent tip and tacking on a mandatory, unitemized fifty-cent service fee. While some find the unsweetened teas more flavorful than major competitors, visitors frequently note inconsistent drink quality and hands-off customer service when seeking help with the screens.
Good to know
Kiosk ordering
