Chipotle Mexican Grill

4.0 (1,595)restaurant

129 W 48th St

A fast-casual Manhattan spot for building your own burritos, tacos, and bowls on the go.

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Description

Recent visits highlight a struggle with the basics of the assembly-line format. Diners frequently report highly minimal portions, with staff measuring out rice and chicken with strict, sometimes mockingly sparse precision. The experience is often defined by indifferent or confrontational service, including skipped orders, missing meal components, and friction over simple topping requests. On the floor, the dining area frequently suffers from a lack of upkeep, and drink fridges are sometimes left unchilled.


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