Best Western Gregory Hotel | New York

Behind its convenient location, the hotel suffers from severe maintenance neglect. Guests report dirty common areas littered with dust and leftover food, and a long-term out-of-service elevator that forces travelers to carry bags up trash-strewn stairwells. Stays may also involve navigating hallways cluttered with construction materials from ongoing renovations, experiencing room vibrations from loud basement events, or encountering service issues like occupied room assignments and unexpected fees.