Bank of China
This Manhattan branch of the global bank has drawn complaints from visitors regarding privacy and customer service.
- Mon – Fri, 09:00 – 15:30
- 1045 6th Ave
- 2.3 (108 reviews)
Description
Visitor accounts highlight specific concerns regarding document safety and data privacy at this branch. Reported incidents include losing a physical check containing sensitive personal information, and emailing private account status to a partner without authorization, which prompted a complaint to the NYDFS. Clients also report experiencing biased treatment and systemic discrimination from the branch's management.